Privacy Policy
How FlatSe handles and protects your data.
1. Introduction
FlatSe (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our apartment society communication platform.
2. Information We Collect
2.1 Information You Provide
- Account info: Name, email, phone, and flat number.
- Communication Content: Notices, polls, and complaints.
2.2 Automatically Collected
We collect usage data, device information (browser type, OS), and log data (IP address, access times) to maintain service quality.
3. How We Use Information
4. Data Isolation
Logical Isolation
Each society's data is logically isolated. Content posted in one society is never visible to members of another.
6. Data Security
- Encryption in transit (TLS 1.3)
- Encryption at rest (AES-256)
7. Data Retention
Data is retained as long as your account is active. Society records are maintained for the society's reference unless deletion is requested.
8. Your Rights
You have the right to access, correct, or delete your personal data. Contact us for portability or consent withdrawal requests.
9. Advertising
FlatSe is ad-free. Your data is never used for advertising purposes.
10. Children's Privacy
The platform is not directed at children under 13. We do not knowingly collect their data.
11. Changes to Policy
Material changes will be notified via the platform or email.